Paying Fees and Fines

Parents can make payments using a credit or debit card in Aspen Go (if this feature is enabled by their district). (This feature is also available in Aspen desktop.)

To make a payment:

  1. Log on to Aspen Go.

  2. Tap Fees & Payments. The Fees & Payments screen displays all of your student's Outstanding (unpaid) fees:

    Fees & Payments screen

    Note: You can tap All Fees to view all paid and unpaid fees, and Payments to view all payments.

  3. If your student has fees from multiple schools, select the school from the drop-down. The Outstanding fees for that school appear.

    Fees & Payments screen with school highlighted

  4. Tap the checkbox next to the fee(s) to pay, and then tap Make Payment. A Summary screen lists the item(s), a sub total, any fees, and the total amount to pay:

    Summary screen

  5. Tap Proceed to Payment. Aspen goes to the payment processor site.

    screen where user enters payment information

  6. Enter your payment information, and then tap Pay.

  7. After the payment is processed, you are returned to Aspen. A details screen displays information about the transaction, including a Reference Number. You can tap Receipt to view a receipt:

    Receipt screen